FAQ

Do I need to Pre-Book?

Yes - tickets must be purchased in advance from this site.


How much are tickets?

Children - £24.95

Adults - £1.95


Will my child receive a gift?

Yes, all children tickets include a gift from Santa.


What time do we need to arrive?

Please arrive at any time during your chosen time slot.


Can we take our own photos?

We do not allow photography when meeting Santa, but we will have a professional photographer there for you to purchase photos.


Do you have to Pre-Book the Build an Elf?

The Build an Elf is an additional cost to the main tickets, if booked in advance the cost will be £7.95, they may be available on the day for £10.00 each (subject to availability).


How personalised is the Experience?

We try and make the experience as personal as possible, so when booking your tickets please let us know the names and ages of all children, as well as things about them, i.e. what have they done well at this year, what have they done wrong this year, what do they need to work on, etc...  You can contact us at anytime before the event to let us know any additional information.